Cookie Policy
Last Updated: January 15, 2025
At syncportalcom.com, we use tracking technologies to make our financial management communication platform work better for you. This policy explains what we use, why we use it, and how you can control these technologies on your device.
What Are Tracking Technologies?
Tracking technologies are small text files or code snippets that get stored on your device when you visit our website. They help us remember your preferences, understand how you use our platform, and improve your overall experience.
Most websites you visit today use some form of tracking. It's become a standard way to make sites functional and useful. Without them, you'd need to log in every time you visit, your language preferences wouldn't stick, and we couldn't tell which features actually help our users.
Types of Tracking We Use
1Essential Tracking
These are necessary for the website to function. You can't turn them off without breaking core features. They handle things like keeping you logged in, remembering your secure session, and maintaining your communication settings across different pages.
2Functional Tracking
These remember your choices and preferences. They store things like your language selection, display preferences for financial data, and which communication tools you use most often. The site works without them, but you'll have a better experience with them enabled.
3Analytical Tracking
We use these to understand how people interact with our platform. They tell us which features get used most, where people spend their time, and what might be confusing. All this data is aggregated and anonymous.
4Performance Tracking
These help us monitor technical performance. They track page load times, identify errors, and help us understand if something isn't working properly on different devices or browsers.
How We Actually Use This Data
Session Management
When you log into your syncportalcom account, we need to remember who you are as you move between pages. Essential tracking handles this securely. Without it, you'd be logged out every time you clicked a link.
Communication Preferences
If you've set up specific notification preferences or arranged your dashboard in a particular way, functional tracking saves those choices. You won't need to reconfigure everything each time you return.
Platform Improvements
Analytical tracking shows us patterns in how teams use our financial management tools. For example, if we notice most users struggle to find a particular feature, we can redesign that section. The data never identifies individual users.
Technical Optimization
Performance tracking helps us spot problems. If users in a specific region experience slow load times, or if a particular browser version causes errors, we can investigate and fix those issues.
We never sell your tracking data to third parties. Everything we collect stays within our organization and is used solely to improve the syncportalcom platform.
What Gets Tracked
- Pages you visit within syncportalcom.com and how long you spend on them
- Which features you access most frequently in the platform
- Your device type, browser version, and operating system
- Your approximate geographic location (city or region level only)
- How you arrived at our site (search engine, direct link, referral)
- Technical errors or issues you encounter while using the platform
- Your interaction with forms, buttons, and navigation elements
Data Retention Periods
Session tracking: Expires when you close your browser or log out
Preference tracking: Stored for up to 12 months
Analytical data: Aggregated and stored for up to 24 months
Performance logs: Retained for 6 months for troubleshooting purposes
Managing Your Preferences
You have several options for controlling tracking technologies. Keep in mind that disabling certain types may affect how the platform functions.
Browser Settings
Every modern browser lets you control tracking technologies through its settings. The exact location varies, but you'll typically find it under "Privacy" or "Security" settings.
Chrome
Settings → Privacy and security → Cookies and other site data
Firefox
Settings → Privacy & Security → Cookies and Site Data
Safari
Preferences → Privacy → Manage Website Data
Edge
Settings → Cookies and site permissions → Manage and delete cookies
What Happens When You Block Tracking
If you block all tracking technologies, here's what changes: You'll need to log in every time you visit. Your preferences won't be saved. Some features might not work properly. We won't be able to troubleshoot issues specific to your usage.
You can usually block analytical and performance tracking while keeping functional tracking enabled. This gives you a balance between privacy and usability.
Third-Party Tracking
We don't embed advertising networks or social media trackers on syncportalcom.com. However, we do use a limited number of third-party services that may set their own tracking technologies:
- Analytics providers that help us understand platform usage patterns
- Security services that protect against fraudulent activity
- Performance monitoring tools that alert us to technical issues
These third parties have their own privacy policies and tracking practices. We've chosen services that respect user privacy and don't share data beyond what's necessary for their specific function.
Changes to This Policy
We review this policy regularly and update it when our practices change or when regulations require it. The "Last Updated" date at the top shows when we last made changes.
If we make significant changes to how we use tracking technologies, we'll notify active users through the platform and update this page. You're always welcome to review this policy whenever you want.
Questions About Our Tracking Practices?
If something isn't clear or you have specific concerns about how we use tracking technologies, get in touch with us.